Last updated: October 15, 2026
This privacy policy explains what information Meow & Fetch Pet Sitting of Charlotte (“Meow & Fetch Pet Sitting of Charlotte”, “we” or “us”) collects through www.meowandfetch.com, how we use it, who we share it with, and the choices you have.
Information you give us
When you use a form on this website to contact us, we collect the details you enter. Depending on the form, that can include your name, email address, phone number and your message. We only receive what you choose to submit.
Information collected automatically
- Website analytics. We use Google Analytics to understand how visitors find and use this website, such as which pages are viewed, roughly where visitors are located, and what kind of device and browser they use. Google Analytics uses cookies and similar technology to collect this information. We use it in aggregate and do not use it to identify you.
- Spam protection. Our forms use Google reCAPTCHA to tell people apart from automated spam. reCAPTCHA collects information about your device and how you interact with the page, and sends it to Google. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
- How you found us. When you submit a form, the website also records the page you were on, the website that referred you, and any campaign tags in the link you followed (for example, from an ad or email). This helps us understand which marketing works.
- Server and security logs. Like most websites, our hosting and security systems keep standard logs, such as your IP address, browser type and the pages requested, to keep the site running and protect it from attacks.
How we use your information
- To respond to your inquiry and provide the estimate, quote or service you asked about.
- To contact you about your request by phone, email or text, using the details you gave us.
- To keep records of our communications with you.
- To understand how our website is used and improve it.
- To keep the website secure and prevent spam and abuse.
We do not sell or rent the personal information you submit through this website.
Who we share it with
We share information only with companies that help us run this website and respond to you, and only as needed for that purpose:
- NC Web Crafters, which builds and maintains this website. Form submissions are copied to its secure management system so it can make sure our forms work and help us track inquiries.
- Our website hosting and maintenance providers, which store the website, its backups and its security logs.
- Our email delivery service, which delivers form notifications to our inbox.
- Google, for Google Analytics and reCAPTCHA, as described above.
We may also share information if the law requires it, to protect our rights or the safety of others, or as part of a sale or transfer of our business.
Cookies and your choices
You can block or delete cookies in your browser settings; the website will still work, though some features such as embedded content may not. To stop Google Analytics from collecting information about your visits, you can install the Google Analytics opt-out browser add-on.
How long we keep it
Form submissions are kept in our email and in the website’s records for as long as we need them to respond to you, provide our services, and keep reasonable business records. Analytics data is kept according to our Google Analytics settings. You can ask us to delete your information at any time.
How we protect it
This website uses a secure (HTTPS) connection, and access to submissions is limited to the people who need it. No website or email system is perfectly secure, so please do not send sensitive information such as payment card numbers or Social Security numbers through our forms.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, please contact us and we will delete it.
Your rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. To make a request, email sitters@meowandfetch.com or call (704) 391-9364. We will respond within a reasonable time.
Links to other websites
This website may link to other websites and social media pages. Their own privacy policies apply when you visit them.
Changes to this policy
We may update this policy when our website or practices change. The date at the top shows when it was last updated.
Contact us
Meow & Fetch Pet Sitting of Charlotte
Phone: (704) 391-9364
Email: sitters@meowandfetch.com